Cancellation and Change Policy
Date changes
A date change may be requested only when at least three full days remain before the event. The new date is subject to availability and Glitzz Lab's approval. The original booking remains unchanged until the new date is approved.
Cancellation
The customer may request cancellation of the entire Request. V1 does not support cancelling only one service from a multi-service Request. If cancellation occurs three days or less before the event, the deposit is non-refundable. Refund behavior for cancellations made more than three days before the event is still being finalized and will be published once confirmed.
Cancellation by Glitzz Lab
A clear refund rule for cases where we cannot fulfill a confirmed booking is still being finalized and will be published once confirmed.