Booking and Payment Policy
Request submission
Submitting a Request records the event and selected services. A booking becomes confirmed only after availability is secured and the deposit payment proof is approved.
Prices
Prices shown on the website are final based on the services, add-ons, and options selected by the customer. The submitted Request stores its price and is not affected by future catalog price changes.
Deposit
When the date is available, the required items are held for 48 hours. To confirm the booking, the customer must pay 50% of the Request total and upload clear payment proof within the hold period.
Remaining balance
The remaining 50% is paid on the event day at the time agreed with Glitzz Lab.
Payment methods
CliQ or bank transfer. A clear payment proof image is required. The booking becomes confirmed after the proof is reviewed and approved.
Unavailable date
A customer may submit a Request for a date that is held or booked. The Request will show "Availability pending." No deposit is requested and the date is not reserved for that customer until Glitzz Lab confirms availability.
Hold expiry
If payment proof is not uploaded within 48 hours, the priority hold expires and the date may become available to another customer.